The location of the hotel was convenient, being close to the mall area and just a minute away from the train station. The rooms were spacious, well-furnished, and equipped with amenities like WiFi, a kettle, and blinds. The Bell Desk team was friendly and helpful, making the stay more enjoyable.

Awesome and amazing breakfast variety of meals.

Exceptionally comfortable bed in the deluxe room, plus good air-conditioning, coffee, and blinds. Quiet atmosphere and separate bathroom. Very central location, suitable place for discovering Hong Kong. Good area close enough to underground tunnel, and Victoria Harbor.

Superfriendly people.

The most important - marvellous and fab location to get to use the metro. Also - close to a major subway station beneath and Pacific Place in Admiralty where there are shops, restaurants, and an MTA station.

The hotel has an amazing location, very close to a four-level shopping center. the rooms are decent size and functional, with the option for a harbor view or mountain view. - the staff is knowledgeable, helpful, and always has a smiling face.

The location is incredible and ideal, with a subway station right next to the building. Located in a gorgeous part of town. - the bed is very comfy, the bathroom is clean, and there is a kettle and blinds in the room. - the hotel offers a good selection of outstanding food options.

The staff at the Bell Desk were super friendly and helpful. Got a room with an amazing view of the harbor here. The room had a nice, classy feel with WiFi, a kettle, and blackout blinds to keep it cozy 😊.

The room I stayed in was a good size and cost $1912. It had a lot of nice extras, like a coffee maker ☕, tea/coffee supplies, a fridge, and glassware. It was really convenient to have all of those things in the room.

The rooms were comfortable and had all the necessary amenities. The location was great, close to shopping areas and easy access to transportation. The staff were friendly and helpful.

The in-room safe was too small and couldn't fit my laptop. The hotel seemed a bit worn out and could use some renovations.

The hotel is conveniently located near the metro station, making it easy to explore the city. Additionally, it is connected to a mall called the Pacific Place, providing guests with a variety of shopping and dining options. The rooms are spacious and well-furnished, offering a comfortable stay.

Some staff members have been reported to be rude and unhelpful, which can detract from the overall experience.

The amenities were great with plenty of coat hangers and a spacious wardrobe. The beds were super comfy, and the hotel staff were attentive and eager to assist. Convenient access to shops and transportation, including a free shuttle service to the Hong Kong Express Station. The standout feature was the AMAZING breakfast, especially the delicious Dim Sum!

I felt very fortunate to have discovered this hotel. There was nothing to complain about.

The staff was helpful and courteous, providing excellent service. Concierge assisted with activity planning and went the extra mile for guest comfort. Great location with direct access to mall and subway. Promptly answered queries and met dietary requirements. Comfortable room with a good view.

Everything was fantastic.

Conveniently located atop a shopping mall and near the MTR. Excellent gym and heated outdoor pool. Allergies were well accommodated at the fish bar restaurant. Helpful staff, especially at the concierge. Perfect for families with children.

my summer stay at the hotel was outstanding. the staff was extremely friendly and helpful, going above and beyond to ensure our comfort. the room was spacious and the amenities were great. the location, connected to a mall, was very convenient. exceeded my expectations.

Limited vegetarian options on the menu.

Friendly and Attentive Service

During our stay at the JW Marriott, we were warmly welcomed by Ms Ice Chiu, who went above and beyond to ensure our comfort. She even arranged special amenities for us and surprised us with a handwritten card, which made us feel truly appreciated. The staff at the hotel were helpful and professional throughout our visit, adding a personal touch that made a difference. We had a wonderful stay at the JW Marriott and look forward to returning in the future. I highly recommend this hotel for its exceptional service.

We had a fantastic stay during our thanksgiving break. The staff was exceptional and made us feel welcome from the start. We enjoyed two complimentary drinks at the hotel bar, which was a nice surprise. The location was great, with easy access to nearby attractions. We also appreciated the comfortable and spacious rooms with great views of the city.

The only downside was some noise from nearby construction, which was a bit disruptive at times. However, this was a minor inconvenience and did not detract from our overall enjoyable stay.